I remain impressed with how quick and smooth the process was and even more impressed with the time everything took from start to finish.
I am writing to you regarding my recent claim experience with MetLife. I wanted to let you know that Megan has been nothing short of excellent throughout what I was expecting to be a long and terrible few months. She is an excellent communicator and was a great resource for me throughout what turned out to be only weeks. Megan was able to answer my questions and was timely in communicating with the remediation company to get work started within two days of the initial claim. She was also wonderful in dealing with the contractors who submitted their quotes for repair and in releasing funds to me so I didn't have to work out of pocket. I remain impressed with how quick and smooth the process was, and I'm even more impressed with the time everything took from start to finish. I could not be more pleased that I was fortunate enough to have had Megan assigned to my claim as she made an otherwise unpleasant event into a tolerable experience. She acted with true professionalism and is a positive reflection on MetLife.
Customer General Claim Testimonial