Todd has been extremely attentive and considerate, and answered all of our questions quickly and clearly.
My family and I recently had a sewage backup in our basement. This came at the worst possible time in our lives with so much already going on, plus it was a very busy time of year. We filed a claim for the first time ever. We were concerned about the process being somewhat cumbersome, and having to go through this was already draining us.
However, this experience has been anything but cumbersome. Todd has been extremely attentive and considerate, and he answered all of our questions quickly and clearly. He helped us understand the process and way it all works. The process was effortless and stress-free. I wanted to send a note to say how helpful and wonderful Todd has been during this process. Thank you!
Customer Home Claim Testimonial