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Wow! I cannot believe how quickly and efficiently this claim was handled. You guys rock! Thanks so much for making this a (relatively) painless process. I have heard so many horror stories about people with homeowner claims getting treated badly and having the insurance company deny charges and make things difficult for the customer. The exact opposite happened to us.

 

Your company was right on top of things from day one. Jason was especially nice! The prepaid card is an innovative and timesaving process, no waiting for checks, etc. That alone sets MetLife apart, beside the fact that every person in your company and the companies you are associated with have been friendly, very professional and even compassionate – amazing. Thanks again. Hopefully this will be the end of this claim. Hope never to have another, but if we do, it'll be a pleasure!


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