MetLife, Your Life®

Simple Tips for Life’s Unpredictable Moments

Illinois (IL)

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I just wanted to take a minute to tell you how pleased I was with the way my claim was handled. I’ve been a MetLife customer for nearly 12 years. This was my first home claim and I was concerned about how it would be handled. Obviously, this concern was completely unfounded.

All aspects of my claim were handled in a timely and efficient way. After receiving the initial estimate, I was concerned that I could not replace the LeafGuard gutter system I purchased in 2013. After having the LeafGuard representative come out to my house and give me a detailed estimate of the cost, I submitted this information to MetLife. Today I was notified by Stanley that MetLife approved the cost of the replacement LeafGuard system.

My damage was due to a hail storm in the area that has resulted in many claims for new roof and gutter systems. Many of my friends and neighbors are experiencing problems working with their carriers in an effort to get repairs completed. It’s very rewarding to know that MetLife respects their customers and treats them fairly.

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