49 testimonials were found in this category.
I am writing to express my sincere appreciation for the outstanding service and attention to detail provided by Audrianna. She was a pleasure to work with because she took the time to understand my situation and address all my concerns. She was also knowledgeable and efficient in the process. She approached my situation with empathy and urgency. She is a true professional and does outstanding work.
I am writing to you regarding my recent claim experience with MetLife. I wanted to let you know that Megan has been nothing short of excellent throughout what I was expecting to be a long and terrible few months. She is an excellent communicator and was a great resource for me throughout what turned out to be only weeks. Megan was able to answer my questions and was timely in communicating with the remediation company to get work started within two days of the initial claim. She was also wonderful in dealing with the contractors who submitted their quotes for repair and in releasing funds to me so I didn't have to work out of pocket. I remain impressed with how quick and smooth the process was, and I'm even more impressed with the time everything took from start to finish.
I could not be more pleased that I was fortunate enough to have had Megan assigned to my claim as she made an otherwise unpleasant event into a tolerable experience. She acted with true professionalism and is a positive reflection on MetLife.
We wanted to let you know that we are very pleased with the manner in which our claim was handled by MetLife, and in particular by Chiquita. She is an excellent communicator, and she guided us through the process in a most professional manner. She is an excellent representative for the company. The use of the claims experience website was a new approach for us, though it may have been in use for years. The instant uploading and downloading of documents and pictures was very effective and made communication quick and easy. Thank you to all of the people who helped out.
I just wanted to commend Susan B. for an excellent job processing my claim. She made it effortless and painless. This is the first claim I have filed with you, and because of Susan, I will recommend your company to all my friends and relatives. Thank you again for an amazingly easy process.