38 testimonials were found in this category.
Just got back from vacation and thought I would have to call the adjuster, Josh, to make sure my claim was making progress. Gave Josh a call and everything was done and the check was in the mail, so I could start focusing on the repair. Josh has exceeded my expectations, and I'm glad he was assigned to help me through this stressful time. Thanks.
I just wanted to recognize the outstanding service provided to us by your claims adjuster, Joshua. He was very helpful and knowledgeable and made a very difficult situation a little more bearable. He handled our claim promptly and professionally, while also bringing a personal touch to his job. He is what customer service is all about.
This is the first time I've had to file a claim for anything in my life, and I'm so grateful to you, and MetLife, for making it a pain-free process. I truly appreciate your professionalism, graciousness, and good will. I hope I never have to file a claim in the future, but if I do, I will look forward to working with you again.