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Testimonials

Just got back from vacation and thought I would have to call the adjuster, Josh, to make sure my claim was making progress. Gave Josh a call and everything was done and the check was in the mail, so I could start focusing on the repair. Josh has exceeded my expectations, and I'm glad he was assigned to help me through this stressful time. Thanks.

Thank you, Andrew. I must tell you, we are stunned at how quickly this has been resolved. I thought it would take weeks. Apparently, MetLife knows what customer service is all about! Again, thanks.

I just wanted to recognize the outstanding service provided to us by your claims adjuster, Joshua. He was very helpful and knowledgeable and made a very difficult situation a little more bearable. He handled our claim promptly and professionally, while also bringing a personal touch to his job. He is what customer service is all about.

This is the first time I've had to file a claim for anything in my life, and I'm so grateful to you, and MetLife, for making it a pain-free process. I truly appreciate your professionalism, graciousness, and good will. I hope I never have to file a claim in the future, but if I do, I will look forward to working with you again.

I'd like to take a moment and let you know that it was a pleasure to work with Randy, who was extremely helpful in getting my claim filed and processed in such a timely fashion. He made what I thought would be a painful process an absolute breeze. Thank you.

Thank you for your prompt and excellent attention to our claim. I was not expecting you to adjudicate it in less than 24 hours. That is an exceptional performance by anyone's definition. You are a credit to MetLife. Thanks again.