AllNorth Carolina (NC)Testimonials
10 testimonials were found in this category.
Whenever we make decisions on what company to insure with many times we let everything fall to price and lose sight of what the interaction will be like when you actually might have to file a claim. The experience with the process as well as the people is a reason I will recommend MetLife to my friends and family when they ask me who I use for auto and home insurance. ... more
Wow! I cannot believe how quickly and efficiently this claim was handled! You guys rock! Thanks so much for making this a (relatively) painless process. I have heard so many horror stories about people with homeowner claims getting treated badly. The exact opposite happened to us. ... more
Gary, the adjuster that is handling my claim walked me through the whole process that was going to take place and explained everything in great detail to make sure I understood. He has stayed in touch with me, kept me up-to-date with everything and has made sure I have had what I needed along the way. ... more
It has been a pleasure to work with you and our contractor, Kevin, sorting out this claim. We have been extremely satisfied (and relieved) by your excellent service and your reasonable and fair approach. You have the perfect demeanor to put customers at ease in a stressful situation. ... more
I wanted to send you a quick note to say thank you. Being a homeowner for almost 40 years, this was the first claim I ever submitted. The image I had was like going to the dentist, very painful. You made this quite painless. ... more
I knew that MetLife and its associates would come through for me. So thrilled to know that there are still companies and people out there that truly care and have compassion. You have made me one happy customer today and I will be sure to brag about my wonderful experience with you. ... more