Welcome to MetLife, Your Life®

Let us help you face life's unpredictable situations with safety tips we've gathered from years of experience. Full of educational and seasonal information, our site will help you take care of your auto, home and safety needs. Plus, you can save money along the way.

Visit MetLife.com for your current Auto and Home policy information.
Find out if you're eligible for an employee or association
membership discount. Get a free quote.

Your Auto

Keep your car in top condition with our seasonal tips and safety information. Find out what to do in emergency situations and how to deal with inclement weather that could affect your driving. We also answer common auto insurance questions.

Your Home

Keep your home safe with our maintenance tips and safety ideas. We offer guidance on what to do for regular upkeep of your home throughout the year. We also answer common home insurance questions.

Your Business

Keep your business running smoothly with these tips and insights. From liability coverage to protecting your assets, we’ll help you maintain peace of mind.

Your Belongings

Take care of your valuables with our maintenance ideas and safety tips. We'll help you protect your favorite belongings indoors and out, including your technology, recreational, and home maintenance equipment. We also answer common insurance questions.

Your Protection

Keep your loved ones safe both online and offline with our helpful advice and information. Our articles can help you reduce your risk and raise your awareness about situations that can affect your personal and online safety, including identity theft protection.

Your Trusted Solutions

Conquer your to-do list with discounts and access to seasoned professionals for home repairs, renovations and household tasks.

Commercial Insurance

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About MetLife Auto & Home

As the nation's leading provider of employer-sponsored auto and homeowners insurance, MetLife Auto & Home insures nearly 1.7 million households countrywide. Our Claims promise is to be there when our customers need us most—providing superior insurance coverage with fewer gaps and surprises.

Videos

See our video collection to learn more about protecting your property and assets.

How to Submit a Vehicle Damage Claim

Accidents happen. Make sure you’re prepared to submit a vehicle damage claim to MetLife Auto & Home.


Before Submitting a Claim

It’s important to contact your auto insurance company as soon as possible after your vehicle is damaged, whether the damage is minor or major. Before contacting MetLife Auto & Home by calling 1-800-854-6011 or going to the website, make sure you have the following information:

You also want a police officer to write up a report of the accident. Don’t forget to ask the officer for the report number and department. Also, get the names and phone numbers of any witnesses, so they can be contacted during the claims process, if necessary.

Filing Methods

Thanks to modern technology, phoning your insurance company isn’t your only option to file a claim.

If your vehicle damage is minor, you might be eligible for MetLife Auto & Home Choice Express℠. This app-based service allows policyholders to submit photos of the damage and receive an estimate and payment within a few hours. This eliminates the need to take your vehicle to a body shop or meet with an adjuster.

After Submitting a Claim

Once you’ve submitted your claim, typically the next step is talking with a claims professional to discuss what your policy covers. This person evaluates all available information, including accident and injury reports, vehicle damage information and more. Should your vehicle be deemed unsafe to drive, based on your state’s vehicle safety standards, MetLife Auto & Home can assist you in securing other transportation. Through a partnership with ERAC & Hertz, MetLife offers its policyholders discounted rates on rental cars.

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